Privacy Policy

Last updated: March 3, 2026

1. Introduction

Welcome to Aura ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Aura mobile application and website (collectively, the "Service").

2. Information We Collect

Information You Provide

  • Phone number (used for account verification)
  • Profile information (name, date of birth, gender, photos)
  • Prompt responses and answers you submit
  • Messages you send through the chat feature
  • Location data (city-level, when you grant permission)
  • Email address (if provided for waitlist or account recovery)

Information Collected Automatically

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (features used, time spent, interactions)
  • Log data (IP address, browser type, access times)

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Match you with other users based on prompt responses and preferences
  • Facilitate conversations between matched users
  • Personalize your experience and deliver relevant content
  • Moderate content and enforce our community guidelines
  • Send you service-related notifications
  • Improve, maintain, and optimize the Service
  • Detect, prevent, and address fraud or security issues

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Other users: Your profile information and prompt responses are visible to other users as part of the matching experience.
  • Service providers: Third-party vendors who assist with hosting, analytics, payment processing, and customer support.
  • Legal requirements: When required by law, regulation, or legal process, or to protect the rights and safety of Aura, our users, or others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time. After account deletion, we may retain certain information as required by law or for legitimate business purposes for a limited period.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at aurasocial@gmail.com.

8. Children's Privacy

Aura is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at aurasocial@gmail.com.